Neptune Entertainment
NZ Concerts & Events

Terms & Conditions

(Mount Maunganui, Napier & Christchurch)

For the comfort, safety and enjoyment of all patrons, Management reserve the right to remove or refuse entry to any patrons, without refund whom:

  • Are deemed to be intoxicated and / or disorderly / under the influence of illegal substances (Patrons may be subject to a breathalyzer test).

  • Are unauthorised or persons attempting to enter restricted areas.

  • Refuses to have a bag / person search conducted.

  • Are carrying items which are deemed to have the potential to cause injury or public nuisance (ie. Large flags, banners, umbrellas or musical instruments).

  • Holding a ticket purchased through an unauthorised seller.

  • Participates in dangerous activities such as stage diving, crowd surfing or climbing of any structure.

  • Have been issued with a Trespass Notice that still applies.

  • Can not produce valid R18 ID (Passport / NZ or AUS Drivers Licence / NZ R18 Card).​


Patrons who cause a disturbance or refuse to comply with requests made by Event Organisers / Security staff will be evicted from the venue:

  • Pass outs will not be issued.

  • Alcoholic beverages will not be permitted to leave the site.

  • Personal items brought into the festival will be at the owner’s own risk.

  • Management will not be held responsible for loss or damage to any personal property.

  • Unauthorised soliciting and customer survey is not permitted.

  • Customers are not permitted to throw items.


  • Alcohol, drugs or drug paraphernalia.

  • Commercial food & beverage.

  • Fireworks, explosives or flares.

  • Laser Pointers.

  • Weapons or any item that could be used as a weapon.

  • Gang Patches

  • Professional camera, video equipment or drones.

  • Audio recording devices for commercial purposes.​​

  • Umbrellas.

  • Any other dangerous item that could cause injury.

  • Aerosol products / cans body spray.

  • Air Horns.

  • Flyers, samples, giveaways or promotional items.

  • Kites, hula hoops, skateboards, scooters or hoverboards.

  • Sharpies, Markers or permanent pens.

  • Tarps, tents or sleeping bag.

  • Hi Viz vests or jackets that may be confused with security or event staff.

  • Toy guns, water guns or slingshots.

  • Pets – except seeing eye dogs.

  • BBQ or cooking equipment.


  • Personal cameras, Go Pros.

  • Hand sanitiser and baby wipes.

  • Mobile phone and chargers.

  • Sunblock & sunglasses.

  • Sealed or empty bottles of water.

  • Chilly bin.

  • Foldable chair.

  • ​Small amounts of non-commercial food.